Salesforce goes all in on generative AI with Slack GPT

With new applications of generative AI including Slack GPT and Einstein GPT, Salesforce expands ChatGPT-like AI automation capabilities across its CRM platforms. At the Salesforce World Tour in New York on Thursday,... Read more »

How Microsoft might turn Bing Chat into your AI personal assistant

Commentary: After analyzing a lot of recent Microsoft developer content, expert Simon Bisson says there is a big clue into how Bing Chat will work. Image: gguy/Adobe Stock If there’s one thing... Read more »

Gartner: Public cloud end-user spending forecast to hit $597.3B

Businesses will likely spend money on using the cloud for artificial intelligence and other new ways to provide positive customer experiences. Image: ArtemisDiana/Adobe Stock An April forecast from Gartner expects public cloud... Read more »

Salesforce announces Einstein GPT for field service

Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data Cloud are now available in beta in the Field Service app, giving field service workers access to artificial intelligence features such as real-time... Read more »

Amazon announces Bedrock and Titan, generative AI on the cloud

Bedrock, now in limited preview, opens the door to two new large language models hosted on AWS. Image: Sundry Photography/Adobe Stock Amazon has added generative artificial intelligence models into Amazon Web Services.... Read more »

Adobe launches Firefly generative AI creative engine at Summit

Adobe launched a palette of products and innovations for Experience Cloud, Experience Manager and more at its event, but the key advance is generative AI, centered on Adobe Firefly, a new visual... Read more »

Google Cloud opens enterprise AI tools to developers

Google jostles with AI rivals as it releases a large language model API and other developer tools. Image: kras99/Adobe Stock Google Cloud opened some of its AI-powered applications to developers on Tuesday,... Read more »

Salesforce Tableau puts AI in driver’s seat for big data

Enhancements to Tableau for Slack focuses on sharing, search and insights with automated workflows for tools like Accelerator. The goal: empower decision makers and CRM teams to put big data to work.... Read more »

ChatGPT powers up Salesforce’s Einstein AI

Salesforce is making CRM talkative by integrating OpenAI’s ChatGPT generative AI model, to give chat functions to Slack, Einstein AI and other platforms. Image: kanpisut/Adobe Stock More must-read AI coverage ChatGPT set... Read more »

Windows 11 update brings Bing Chat into the taskbar

Image: Microsoft. Microsoft said last year that in addition to the big update to Windows each fall, it wants to deliver “continuous innovation” and bring new features to Windows as part of... Read more »