Category: Software
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Apple Intelligence Cheat Sheet: A Complete Guide for 2024
Apple has played the long game with its generative AI features, opting not to rush into adding AI copilots to devices like rival Microsoft has done. Instead, Apple’s upcoming generative AI features aim to fulfill the promise Siri made over a decade ago — a humanlike assistant that can make using devices more intuitive —…
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Is a Virtual Contact Center Viable for Busy Companies?
Virtual contact centers leverage cloud-based VoIP technology, enabling high-volume communication from any internet-connected device. They combine advanced call handling, routing, analytics, agent management, and queueing into one user-friendly platform. All while enabling the people who use it to make and take calls — or manage the system — from home, a coffee shop, a hotel…
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Does Cloud IVR Integrate as Quickly as It Deploys?
Unlike traditional or self-hosted IVR, cloud IVR offers rapid deployment and scalability advantages, making it an attractive option for businesses of all sizes. Cloud IVRs also offer a broader range of integration options, which makes them great for everything from making payments to providing personalized customer experiences. However, there are still some challenges when it…
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Free Business Email: 7 Legit Ways to Get Free Addresses
All businesses need branded email addresses, and small businesses and startups often need it to be as cheap as possible. To help, we rounded up the best legitimate ways to get a free business email address. All are secure and credible for professional use. Some are completely free, while others include free email accounts with…
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Microsoft Inspire 2023: Keynote Highlights and Top News
Microsoft Chairman and CEO Satya Nadella presents at the Inspire conference keynote on July 18, 2023. Image: TechRepublic Microsoft presented new partner opportunities and generative AI innovations at the keynote for its Inspire conference, which is being held virtually July 18-19. Artificial intelligence was the talk of the show, with Microsoft Chairman and CEO Satya…
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How to Use Custom Building Blocks & Variables in Google Docs
Illustration: Andy Wolber/TechRepublic Custom building blocks and variables give many Google Workspace customers new ways to quickly reuse content and ensure content consistency, respectively. As of June 2023, custom building blocks and access to variables are available only to people who use Google Workspace Business Standard or Plus, Enterprise Standard or Plus, Education Plus or…
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TechRepublic Premium Editorial Calendar: IT Policies, Checklists, Hiring Kits and Research for Download
Subscribe to the TechRepublic Premium Exclusives Newsletter Save time with the latest TechRepublic Premium downloads, including original research, customizable IT policy templates, ready-made lunch-and-learn presentations, IT hiring tools, ROI calculators, and more. Exclusively for you! Delivered Tuesdays and Thursdays
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Aqua Security Study Finds 1,400% Increase in Memory Attacks
Analysis of 700,000 real-world attacks shows how memory attacks evade protections and suggest mitigations. Image: tippapatt/Adobe Stock Threat actors are honing their focus on exploits that evade detection and remain unnoticed within systems, according to Aqua Security’s 2023 Cloud Native Threat Report, which examined memory attacks in networks and software supply chains. Must-read security coverage…
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IBM to Acquire Apptio for $4.6 Billion, Boosting Hybrid Cloud and ML Services
The ApptioOne, Apptio Cloudability and Apptio Targetprocess services will join the portfolio of IBM acquisitions later this year. Image: Apptio IBM will put down $4.6 billion in cash to acquire the business management and FinOps software company Apptio from Vista Equity Partners. Assuming all regulatory processes go smoothly, IBM expects the deal to close later…
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Palo Alto Networks CTO Talks Securing ‘Code to Cloud’
Image: Timon/Adobe Stock Palo Alto Networks held its annual Code to Cloud Cybersecurity Summit Thursday, focusing on cloud, DevOps and security. Experts discussed trends, opportunities and challenges with coding and the cloud. Recently, Palo Alto Networks’ Unit 42 issued a cloud threat report finding that the average security team takes six days to resolve a…