Category: Salesforce
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Anthropic Launches Claude Tag, Bringing AI Agents Into Slack
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Anthropic launched Claude Tag in Slack, giving enterprise teams an AI agent with shared context, admin controls, logs, and spend limits. The post Anthropic Launches Claude Tag, Bringing AI Agents Into Slack appeared first on TechRepublic.
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Amtrak Data Breach Exposes 2.1M Records, Reports Suggest Larger Leak
Amtrak data breach exposes over 2.1 million customer records after CRM access. Learn what was leaked, risks, and steps users and IT teams should take now. The post Amtrak Data Breach Exposes 2.1M Records, Reports Suggest Larger Leak appeared first on TechRepublic.
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Salesforce Bags $5.6B US Army Digital Revamp Contract
The 10-year agreement involves Salesforce as a long-term tech partner supporting data integration, AI, and cloud-based operations. The post Salesforce Bags $5.6B US Army Digital Revamp Contract appeared first on TechRepublic.
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IBM to Acquire Apptio for $4.6 Billion, Boosting Hybrid Cloud and ML Services
The ApptioOne, Apptio Cloudability and Apptio Targetprocess services will join the portfolio of IBM acquisitions later this year. Image: Apptio IBM will put down $4.6 billion in cash to acquire the business management and FinOps software company Apptio from Vista Equity Partners. Assuming all regulatory processes go smoothly, IBM expects the deal to close later…
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Salesforce launches AI Cloud with raft of generative AI tools
Salesforce’s series of generative AI, ChatGPT-style tools rolling out this year are designed to provide customers with large language models integrated with the company’s products. Image: Sundry Photography/Adobe Stock Salesforce on Monday announced a comprehensive expansion of artificial intelligence products under a new AI Cloud name. The products are designed to give CRM workforces generative…
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Salesforce goes all in on generative AI with Slack GPT
With new applications of generative AI including Slack GPT and Einstein GPT, Salesforce expands ChatGPT-like AI automation capabilities across its CRM platforms. At the Salesforce World Tour in New York on Thursday, the customer relations management giant announced a broad range of plans to inject generative, large language model artificial intelligence capabilities into its platforms,…
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Salesforce announces Einstein GPT for field service
Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data Cloud are now available in beta in the Field Service app, giving field service workers access to artificial intelligence features such as real-time data, automation and summarization. Jump to: Who is Einstein GPT for Field Service for? Salesforce says its addition of Einstein GPT into the…
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Salesforce Tableau puts AI in driver’s seat for big data
Enhancements to Tableau for Slack focuses on sharing, search and insights with automated workflows for tools like Accelerator. The goal: empower decision makers and CRM teams to put big data to work. Image: Sundry Photography/Adobe Stock “Data-driven” is a mantra for countless organizations, but it’s a back-seat driver, useful only to the extent that decision-makers…
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ChatGPT powers up Salesforce’s Einstein AI
Salesforce is making CRM talkative by integrating OpenAI’s ChatGPT generative AI model, to give chat functions to Slack, Einstein AI and other platforms. Image: kanpisut/Adobe Stock More must-read AI coverage ChatGPT set the record in February 2023 for the web’s fastest-growing user base ever, and now, the global customer relationship management company Salesforce is joining…
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New Salesforce service offers EU customers more control over their data
The Hyperforce EU Operating Zone framework offers tailored EU support in alignment with GDPR for Salesforce’s Hyperforce platform. Image: Sundry Photography/Adobe Stock Salesforce has opened a new cloud platform for EU customers to process and store their customer relationship management data. The Hyperforce EU Operating Zone framework builds on Salesforce’s Hyperforce platform architecture. It’s customized…