Apple has played the long game with its generative AI features, opting not to rush into adding AI copilots to devices like rival Microsoft has done. Instead, Apple’s upcoming generative AI features... Read more »
Virtual contact centers leverage cloud-based VoIP technology, enabling high-volume communication from any internet-connected device. They combine advanced call handling, routing, analytics, agent management, and queueing into one user-friendly platform. All while enabling... Read more »
Unlike traditional or self-hosted IVR, cloud IVR offers rapid deployment and scalability advantages, making it an attractive option for businesses of all sizes. Cloud IVRs also offer a broader range of integration... Read more »
All businesses need branded email addresses, and small businesses and startups often need it to be as cheap as possible. To help, we rounded up the best legitimate ways to get a... Read more »
Microsoft Chairman and CEO Satya Nadella presents at the Inspire conference keynote on July 18, 2023. Image: TechRepublic Microsoft presented new partner opportunities and generative AI innovations at the keynote for its... Read more »
Illustration: Andy Wolber/TechRepublic Custom building blocks and variables give many Google Workspace customers new ways to quickly reuse content and ensure content consistency, respectively. As of June 2023, custom building blocks and... Read more »
Subscribe to the TechRepublic Premium Exclusives Newsletter Save time with the latest TechRepublic Premium downloads, including original research, customizable IT policy templates, ready-made lunch-and-learn presentations, IT hiring tools, ROI calculators, and more.... Read more »
Analysis of 700,000 real-world attacks shows how memory attacks evade protections and suggest mitigations. Image: tippapatt/Adobe Stock Threat actors are honing their focus on exploits that evade detection and remain unnoticed within... Read more »
The ApptioOne, Apptio Cloudability and Apptio Targetprocess services will join the portfolio of IBM acquisitions later this year. Image: Apptio IBM will put down $4.6 billion in cash to acquire the business... Read more »
Image: Timon/Adobe Stock Palo Alto Networks held its annual Code to Cloud Cybersecurity Summit Thursday, focusing on cloud, DevOps and security. Experts discussed trends, opportunities and challenges with coding and the cloud.... Read more »