Anthropic Launches Claude Tag, Bringing AI Agents Into Slack

Anthropic launched Claude Tag in Slack, giving enterprise teams an AI agent with shared context, admin controls, logs, and spend limits. The post Anthropic Launches Claude Tag, Bringing AI Agents Into Slack... Read more »

Amtrak Data Breach Exposes 2.1M Records, Reports Suggest Larger Leak

Amtrak data breach exposes over 2.1 million customer records after CRM access. Learn what was leaked, risks, and steps users and IT teams should take now. The post Amtrak Data Breach Exposes... Read more »

Salesforce Bags $5.6B US Army Digital Revamp Contract

The 10-year agreement involves Salesforce as a long-term tech partner supporting data integration, AI, and cloud-based operations. The post Salesforce Bags $5.6B US Army Digital Revamp Contract appeared first on TechRepublic. Read more »

IBM to Acquire Apptio for $4.6 Billion, Boosting Hybrid Cloud and ML Services

The ApptioOne, Apptio Cloudability and Apptio Targetprocess services will join the portfolio of IBM acquisitions later this year. Image: Apptio IBM will put down $4.6 billion in cash to acquire the business... Read more »

Salesforce launches AI Cloud with raft of generative AI tools

Salesforce’s series of generative AI, ChatGPT-style tools rolling out this year are designed to provide customers with large language models integrated with the company’s products. Image: Sundry Photography/Adobe Stock Salesforce on Monday... Read more »

Salesforce goes all in on generative AI with Slack GPT

With new applications of generative AI including Slack GPT and Einstein GPT, Salesforce expands ChatGPT-like AI automation capabilities across its CRM platforms. At the Salesforce World Tour in New York on Thursday,... Read more »

Salesforce announces Einstein GPT for field service

Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data Cloud are now available in beta in the Field Service app, giving field service workers access to artificial intelligence features such as real-time... Read more »

Salesforce Tableau puts AI in driver’s seat for big data

Enhancements to Tableau for Slack focuses on sharing, search and insights with automated workflows for tools like Accelerator. The goal: empower decision makers and CRM teams to put big data to work.... Read more »

ChatGPT powers up Salesforce’s Einstein AI

Salesforce is making CRM talkative by integrating OpenAI’s ChatGPT generative AI model, to give chat functions to Slack, Einstein AI and other platforms. Image: kanpisut/Adobe Stock More must-read AI coverage ChatGPT set... Read more »

New Salesforce service offers EU customers more control over their data

The Hyperforce EU Operating Zone framework offers tailored EU support in alignment with GDPR for Salesforce’s Hyperforce platform. Image: Sundry Photography/Adobe Stock Salesforce has opened a new cloud platform for EU customers... Read more »