Apple has played the long game with its generative AI features, opting not to rush into adding AI copilots to devices like rival Microsoft has done. Instead, Apple’s upcoming generative AI features... Read more »
In Australia, The Peter MacCallum Cancer Centre and the John Holland Group, an infrastructure and construction firm, have turned to cloud data and AI platform Databricks to solve significant data fragmentation problems... Read more »
Virtual contact centers leverage cloud-based VoIP technology, enabling high-volume communication from any internet-connected device. They combine advanced call handling, routing, analytics, agent management, and queueing into one user-friendly platform. All while enabling... Read more »
Unlike traditional or self-hosted IVR, cloud IVR offers rapid deployment and scalability advantages, making it an attractive option for businesses of all sizes. Cloud IVRs also offer a broader range of integration... Read more »
The public cloud has transformed IT infrastructure, and it continues to do so. In this feature, Drew Robb writing for TechRepublic Premium, provides an overview of the public cloud, its recent growth... Read more »
Every business has certain files that are too important to lose. To guard against this possibility, security experts usually recommend keeping an online backup. With Internxt Cloud Storage, you can utilize cloud... Read more »
All businesses need branded email addresses, and small businesses and startups often need it to be as cheap as possible. To help, we rounded up the best legitimate ways to get a... Read more »
Microsoft Chairman and CEO Satya Nadella presents at the Inspire conference keynote on July 18, 2023. Image: TechRepublic Microsoft presented new partner opportunities and generative AI innovations at the keynote for its... Read more »
Image: Apple Inc. iCloud (and iCloud+) is Apple’s cloud file storage and services platform. The service permits iCloud users, iCloud+ and Apple One subscribers to leverage secure and highly reliable cloud computing... Read more »
The Scarleteel threat targets AWS Fargate environments for data theft and more malicious types of attacks such as cryptojacking and DDoS. Learn how to mitigate this threat. Image: sarayut_sy/Shutterstock Sysdig, a cloud... Read more »